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How

It Works

Whole Home Protection

The Smart Water Shutoff is installed on a home’s main water supply line and connects to the Moen™ App to provide homeowners with a preventative approach to leak detection and protection against costly water damage. Here’s how easy it is to get started:

  • 1Enroll in WaterShield and get device installed by a professional within a few days.
  • 2Once installed, download the Moen App from the App Store or Google Play store.
  • 3Pair your smart water shutoff device with your account using the mobile App.
  • 4Your home is now protected! Go back to your regular routine worry-free.

Plumbing intelligence smart water shutoff

  • Remote + auto-shut-off

    Manually control your home water. The device will automatically turn it off in emergencies.
  • Automatic daily health tests

    Runs daily Health Tests with MicroLeak™ technology to ensure that your home is leak-free.
  • Pressure, flow, & temperature

    Constantly monitoring for irregularities in water pressure, water flow rate, and area temperature.
  • 24/7 plumbing monitoring

    After your Shutoff learns your home’s unique water footprint it will constantly monitor for irregularities.
  • Fixture detection

    Supported by our FloSense™ technology, view historical water usage by fixture and appliance.
  • Not Wi-Fi dependent

    Your unique water usage data is stored locally on the device in case of Wi-Fi outages.

Artificial intelligence

Your Shutoff sensors work in combination with our unique feedback-enhanced AI technology to proactively monitor your home for leaks of all sizes. The more you provide feedback, the smarter your Shutoff gets.

Automatic & manual daily
health tests

The Shutoff runs automatic Health Tests with our patented MicroLeak™ technology daily. Closing its valve, the Shutoff monitors the stability of the water in your plumbing. You can manually run tests and set times for them to run.

Plumbing
command center app

  • Remote + auto-shut-off

    Manually control your home water. The device will automatically turn it off in emergencies.
  • Automatic daily health tests

    Runs daily Health Tests with MicroLeak™ technology to ensure that your home is leak-free.
  • Pressure, flow, & temperature

    Constantly monitoring for irregularities in water pressure, water flow rate, and area temperature.
  • 24/7 plumbing monitoring

    After your Shutoff learns your home’s unique water footprint it will constantly monitor for irregularities.
  • Fixture detection

    Supported by our FloSense™ technology, view historical water usage by fixture and appliance.
  • Not Wi-Fi dependent

    Your unique water usage data is stored locally on the device in case of Wi-Fi outages.